Cary, NC – January 26, 2024 – The Center for Leadership Studies (CLS), the global home of the Situational Leadership® Model, announced the release of Stay Interviews, a course that enables leaders to build trust and create a safe environment where employees are successful, engaged and want to stay.
Employee retention is a top concern for most organizations as research reveals that 40% of employees are considering quitting their current job in the next three to six months1. Furthermore, it takes approximately 44 days2 and two times an employee’s annual salary to replace a single employee.3 As companies look for ways to get ahead of attrition and retain employees, stay interviews have emerged as a valuable strategy, but only 27% of HR decision makers in the U.S. are using them.4
A Gallup survey revealed that 52% of voluntarily exiting employees said their manager or organization could have done something to prevent them from leaving.5 Rather than waiting until the exit interview, Stay Interviews equips managers to get ahead of attrition by engaging in transparent conversations around employee motivation, improvement and change where they can assess engagement and well-being. These conversations are a powerful way to support succession planning and increase retention while building trust with employees.
Suzie Bishop, VP of Product Development at The Center for Leadership Studies said, “The Stay Interviews course is yet another tool within our Performance Curriculum to equip leaders with the strategies and communication skills to execute this critical retention approach. Stay interviews are key to organizational success, but more importantly in assessing engagement and developing trust between manager and employee.”
Available in in-person instructor-led training (ILT) and virtual instructor-led training (vILT), Stay Interviews is a two-hour course that prepares leaders to make employees feel seen and heard while equipping them to perform at their best.
“Throughout my career, I’ve learned so much from stay interviews about my team members’ motivations and challenges. By taking the time to invest in them, I was able to determine stretch assignments, unidentified goals, challenges in the organization and risks, and I built trust along the way. This Stay Interviews course gives leaders the tools they need to confidently walk into these types of conversations and truly impact engagement and retention in a positive way,” said Sharon Andrews, VP of Strategic Solutions at The Center for Leadership Studies.
Through collaborative learning, activities and in-depth discussions, participants learn to overcome common stay interview challenges and create a personalized Stay Interview Planner. Participants will be empowered to engage in dialogue that reveals and addresses key motivators without judgement and build responsibilities around them, creating a more trusting and transparent work environment where employees feel valued and choose to stay.
About The Center for Leadership Studies
For more than 50 years, The Center for Leadership Studies, founded by Dr. Paul Hersey, has been the global home of the original Situational Leadership® Model. With more than 15 million leaders trained, Situational Leadership® is the most successful and widely adopted leadership model available. Deployed in more than 70% of Fortune 500 companies, the Situational Leadership® Model and influence-focused courses enable leaders to engage in effective performance conversations that build trust, increase productivity, and drive behavior change. CLS services customers both domestically and internationally through an extensive network of more than 200 learning professionals in more than 25 languages. Visit https://situational.com/ to learn more.
Contact:
For further information: Suzie Bishop, Vice President of Product Development, suzie.bishop@situational.com.
1Smith M. 40% of workers are considering quitting their jobs soon—here’s where they’re going. CNBC Make It. July 21, 2022. Accessed September 18, 2023. https://www.cnbc.com/2022/07/20/40percent-of-workers-are-considering-quitting-their-jobs-soon.html.
2 Mauer R. Employers across industries are taking longer to hire. SHRM. July 12, 2023. Accessed September 18, 2023. https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/employers-across-industries-are-taking-longer-to-hire.aspx.
3Types of employee turnover. PAYCHEX. March 29, 2022. Accessed September 18, 2023. https://www.paychex.com/articles/human-resources/types-of-turnover.
4 The 2022 pulse of HR: A comprehensive view of the state of HR in U.S. businesses. PAYCHEX. June 10, 2022. Accessed September 18, 2023. https://www.paychex.com/worx/guide/hr-pulse-2022.
5 Pendell R. 5 ways managers can stop employee turnover. Gallup. November 10, 2021. Accessed September 18, 2023. https://www.gallup.com/workplace/357104/ways-managers-stop-employee-turnover.aspx.
