Sat.Oct 15, 2011 - Fri.Oct 21, 2011

Strategy Driven

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

The U.S. economy is still in a deep funk, and for many small business owners that means business isn’t exactly booming. Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. And the best thing about great customer service is that providing it doesn’t cost you an extra penny.

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StrategyDriven Podcast Special Edition 61 – An Interview with John Maxwell, author of The 5 Levels of Leadership

Strategy Driven

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 61 – An Interview with John Maxwell, author of The 5 Levels of Leadership explores the five level of leadership, how our leadership appears differently to different individuals,

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Recommended Resource – The Talent Masters: Why smart leaders put people before numbers

Strategy Driven

The Talent Masters : Why Smart Leaders Put People Before Numbers by Bill Conaty and Ram Charan About the Reference The Talent Masters : Why Smart Leaders Put People Before Numbers by Bill Conaty and Ram Charan provides unprecedented insight to the people development programs of several legendary organizations including General Electric, Proctor & Gamble, and Novartis.

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Corporate Cultures – Supervisor Initiated, Documented Processes Controlled Environment

Strategy Driven

The Supervisor Initiated, Documented Processes Controlled Environment represents move toward standardized, centralized control. This culture set benefits from greater local control than the leader initiated organization while still maintaining a degree of oversight that enhances standardization and centralized direction setting. Subsequently, organizations where work activities are supervisor initiated and controlled by documented processes tend to exhibit a very limited degree of creativity and

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StrategyDriven Editorial Perspective – Socialization of Medical Care

Strategy Driven

The socialization of medicine is not a new discussion. Indeed, government involvement in healthcare has increased for decades. Regardless of the noble intentions of those desiring ‘healthcare for all,’ economics reveals that in the end everyone suffers. The following video is that of a lecture made by Nobel Laureate and Economist Milton Friedman.

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Complimentary Resource – Key Performance Indicators to Align the Contract Management Process With Your Sales Process

Strategy Driven

Key Performance Indicators to Align the Contract Management Process With Your Sales Process by Adobe/EchoSign, Inc. Learn 3 steps that will help your organization sell faster, sell more and recognize revenue quicker. The merger of contract management processes with sales processes has become a top priority for CEOs and CFOs as the ability to get contracts signed, tracked and filed becomes a critical component in driving revenues.

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