Terry Starbucker

DECEMBER 4, 2011

“To be really great in the little things, to be truly noble and heroic in the insipid details of everyday life, is a virtue so rare as to be worthy of canonization” – Harriet Beecher Stowe. There are leaders, and then there are LEADERS. The ones that truly inspire, and exemplify the very definition of “lead’ – showing the way.

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Leadership Mentor Definition Follow-up 363

Terry Starbucker

DECEMBER 26, 2011

There is always a great benefit to the 365-day calendar – the fact that it restarts at January 1, without fail. It’s an annual window of opportunity for recycling, renewal, rebirth, rejuvenation, rejiggering, retooling, rebooting, and whatever other “re-something” you can think of. I call it the “ January Effect “, and you’re darn right that as a leader, I took full advantage of it – and so should you.

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How To Metrics Energy Travel 325

Terry Starbucker

DECEMBER 11, 2011

The other night I thoroughly enjoyed a holiday play at the Portland Repertory Theater, and marveled at the ability of the actors to take on multiple (and quite dissimilar) roles during the course of the production. There was a cool kind of virtuosity on display, and it made me think about how leaders sometimes need to do the same thing in the workplace; that is, assume different “roles” to keep the team on the path to success.

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Learning-by-Doing Energy Process Course 303

Terry Starbucker

DECEMBER 18, 2011

“The days of leading countries or companies via a one-way conversation are over. The old system of ‘command and control’ — using carrots and sticks — to exert power over people is fast being replaced by ‘connect and collaborate’ — to generate power through people.” - Dov Seidman. When I became an executive for the first time back in 1987, my boss was a classic “command and control” leader.

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Document Learning-by-Doing Power Information 293

Terry Starbucker

DECEMBER 7, 2011

Back in 2005, when I was SVP of Operations for a cable television company (Bresnan Communications), I started hearing whispers… They were telling me things about the business that needed our attention. Things that weren’t working. And things that were working beautifully. They were also telling me about the people that provided our customer service.

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Process Webinar Loyalty Media 272

Terry Starbucker

DECEMBER 29, 2011

In September, at SOBCon NW in Portland, I sat down for an interview about Leadership with small biz guru and NY Times bestselling author Carol Roth. In the interview, Carol asked me: 1) What is Leadership? 2) How do you get everyone on the same page? 3) How do you tie individual values to a common business purpose? 4) What’s the role of simplicity in communicating a consistent message?

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Leadership Mentor Entrepreneur 243