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Estonia Highlights The Progress Made With Government-As-A-Platform

The Horizons Tracker

Since then, great strides have been made in digitizing various aspects of public services, with the European Commission providing an eGovernment Benchmark to help governments measure their progress. When it comes to developing government as a platform, nations have generally taken slightly unique approaches. Bedding in innovation.

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A Framework for Strategists Assessing Emerging Markets

Harvard Business Review

For instance, ever since Goldman Sachs coined the term BRIC, China and India have pulled ahead of Brazil and Russia, whose growth fell below the group average between 2001 and 2013. Between 2001 and 2014, for instance, Mexico’s rank slipped from 35 to 53; Bangladesh’s from 65 to 130; and Nigeria’s from 94 to 147.

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Corporate Universities Should Reflect a Company’s Ideals

Harvard Business Review

If the number of executives from other companies who have been benchmarking GE’s management-development centers is an indication, interest in creating corporate universities is on the rise. At GE, we use our corporate university to “inspire, connect, and develop.”

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business Review

It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. Q: What are some of the institutional barriers to developing an outside-in orientation? A: Developing an outside-in orientation is difficult to achieve because it requires both insight and action.

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Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. He didn’t produce one signature idea, like Robert S.