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Estonia Highlights The Progress Made With Government-As-A-Platform

The Horizons Tracker

Since then, great strides have been made in digitizing various aspects of public services, with the European Commission providing an eGovernment Benchmark to help governments measure their progress. The paper highlighted the potential for web 2.0 billion per year can be saved through smarter use of digital technologies.

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Is Leadership Development the Answer to Low Employee Engagement? (Yes.)

N2Growth Blog

A 2001 study by the Hay Group indicated a 2.5x Disengaged teams stem from disengaged leaders. Leaders are expected to move things forward: the organization (business), the teams that do the work, and each individual on those teams. revenue increase for companies with high engagement levels. We chase short-term wins.

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What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business Review

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. Digital tools can also open new go-to-market approaches.

Team 11
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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business Review

The goal is to bring value to customers in ways that are beneficial for them while also creating additional value for the company itself. It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. And what are the benchmarks of success? Q: Could you give an example?

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The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

The Enron scandals of 2001 and 2002 focused only upon cooked books audit committees and deal making. The company did more than 4,000 deals…most risky and without research, planning and benchmarking. Without Strategic Planning, there is no benchmarking of specific tactics. Executives never stayed long. Accounting.