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The ROLE of Emotional Intelligence in Effective Leadership Today

The Center For Leadership Studies

Zig Ziglar is known for saying, “You must manage yourself before you can lead someone else.” At every level of the organization, EI’s pivotal role is to help the leader: Manage self. At every level of the organization, EI’s pivotal role is to help the leader: Manage self. Manage others. Manage work. MANAGE SELF.

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Making Diversity Central to Success: Q&A With Chevron’s Chief Diversity Officer

HR Digest

So we’ve zeroed in on the world’s leading integrated energy company’s efforts to improve gender diversity in the workplace. MARC is focused on empowering male executives and leaders to model inclusive behavior, influence more equitable talent management systems and processes, and build effective partnerships across gender.

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Timing Leadership For Today’s Faster-Paced World

Tanveer Naseer

The following is a guest piece by Sally Blount, Dean of the Kellogg School of Management, and Sophie Leroy, assistant professor at University of Washington’s Bothell’s School. CEO tenure in the Fortune 500 has fallen from an average of 11 years in 2002 to six years today.

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How to Sustain Front Line Process Improvement Activities

Harvard Business Review

Even though it's what keeps companies operationally in shape, front-line process improvement is hard to sustain. They described how each Technicolor employee had a target of suggesting two process improvements per month. That sounded like a great way to keep a process improvement program going. Consider the story of Technicolor.

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Reinventing Innovation at PARC

Harvard Business Review

Characterizations of what happened in the early years of PARC (founded in 1970) range from strategic fumbles to "wild geysers of creative energy" perfectly appropriate to early-stage invention , but those early years didn't yield the stream of profitable innovations that Xerox had imagined. PARC fell off the innovation radar screen.

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How Hospitals Are Using Patient-Reported Outcomes to Improve Care

Harvard Business Review

The data-gathering process can be frustrating, and many clinicians are growing skeptical of its clinical value. For them, outcomes measurement may seem like just another reimbursement requirement or process compliance task. Increasingly, physicians’ every action and outcome is measured and reported.

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Engage your employees in the training process

Strategy Driven

The problem is that too often they see training as an “event” rather than a process, and they earn a miserable return on investment. You’ll get higher involvement in training – when employees know that a learning journey is narrowly defined and under 10 minutes, they’re more likely to engage in the process. See if this rings true.