Great Leadership By Dan

MAY 9, 2019

Tony Simons’ powerful article, “ The High Cost of Lost Trust ,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain.

Simon 260

Simon Blanchard Hotels Attrition 260

Harvard Business Review

MARCH 2, 2012

As global companies focus their strategies on developed and emerging markets, they require substantial cadres of leaders capable of operating effectively anywhere in the world. economy, expands America's global trade, and attracts foreign companies to base operations in the U.S. to take advantage of America's talented leaders.

Competitive Advantage 13

Competitive Advantage Globalization Development Intellectual Capital 13

Harvard Business Review

AUGUST 6, 2014

In hindsight, this thinking turned out to be far less important than what we learned about leadership, control, and trust, which ultimately were reflected in how each of the businesses was created, capitalized, and staffed. search engine company Inktomi in 2002. Ma and the Alibaba leadership team would retain management control.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. K-Mart closed 617 of its under-performing department stores and filed for Chapter 11 bankruptcy reorganization in 2002. In the 1990s, another international conglomerate purchased Bridgestone-Firestone.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

JANUARY 15, 2018

Akin to an R&D facility for a large restaurant chain or fast-moving consumer goods (FMCG) brand, their lab hosted a small team of chefs, and occasionally other professionals, such as food scientists, designers, or engineers, in a mixed kitchen and office space. Let’s look at how the Fat Duck Group (their parent company) does this.

Innovation 8

Innovation Project Creativity Open-book 8