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Creating Michelin-star Quality for the Masses

Harvard Business Review

DECEMBER 7, 2010

Since it's beginning in 2003, Davide Oldani's Ristorante D'O has managed to stay profitable in a sustained fashion. According to the 2010 Michelin Guide, there are 229 one-star, 37 two-star, and as many as six three-star restaurants in Italy. Unlike Ferran Adria's El Bulli in Catalonia, D'O doesn't operate at a loss.

Quality 13
Quality Working Capital Price Open-book 13
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Telecom's Competitive Solution: Outsourcing?

Harvard Business Review

MAY 8, 2012

Due to huge capital requirements, these investments could exert considerable pressure on the working capital of the carrier company. Bharti has enjoyed compounded annual growth in sales revenues of 120% and growth in net profits of 282% per year between 2003 and 2010. The trend is spreading.

Outsourcing 10
Outsourcing Wireless Telecommunications Core Competence 10
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