2003 Management Operations Wilde 
N2Growth Blog
SEPTEMBER 28, 2020
Find HR’s hand (in a good way) in everything as an enabler and contributor to operations flowing all the way through to customer/client satisfaction. With a diverse background in human resources, information technology, and operations, his business and leadership acumen is only exceeded by his commitment to making others better.
Harvard Business Review
JANUARY 7, 2011
The gurus have written detailed descriptions of how companies should establish the process owners, process councils, and other pieces of a formal process governance structure to manage their six to 10 core, cross-functional processes. These companies kept top-management attention on critical processes and KPIs. from 2004 to 2007.
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