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Coaching for Behavioral Change

Marshall Goldsmith

Neither of these is a good metric for achieving a positive, long-term change in behavior. This type of follow-up will assure continued progress on initial goals and uncover additional areas for improvement. Our goal is not to create a dependency relationship between coach and client. Goldsmith in strategy+business, Fall 2004.

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Should You Give Up on Your New Dream?

Harvard Business Review

You’ve recently launched your brainchild — maybe a new business, a new career path, or a new role inside your existing company. There are many metrics that can be measured: numbers of customers or closed transactions, level of exposure, pipeline prospects, etc. But things aren’t off to a roaring start.

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Managing Performance When It’s Hard to Measure

Harvard Business Review

The typical approach is to assess an individual’s performance against a metric usually tied to whether or not they performed a task and the amount of output they generated by doing so. We expect people to track what’s important and to set individual goals that contribute to our company’s mission and strategy.