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A System for Speaking IT Truths to CEOs

Harvard Business Review

I came to understand the reason for a phenomenon I had been aware of for years: Medical-center CIOs who are MDs tend to be much better at stating unpleasant truths about IT systems than nonmedical CIOs. CIOs need to engage with the CEO's informal influencers to gain insights into the visibility of this topic in the C-suite.

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IT on Steroids: The Benefits (and Risks) of Accelerating Technology

Harvard Business Review

By 2004, RIM had acquired 1 million subscribers and only three years later surpassed the 10 million mark. Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. In 1998, RIM launched the BlackBerry. A year later, the second version got a full keyboard. billion in revenues.

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Continuous Development Will Change Organizations as Much as Agile Did

Harvard Business Review

“It’s easier to understand the consequences of a change if you’re making lots of little steps,” observes Bryan Stevenson, CIO of on-demand software company Catalant. When Facebook was founded in 2004, the company embraced the agile software delivery methodology to ensure that code was shipped as quickly as possible.

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Take the Government Leadership Challenge

Harvard Business Review

Kristin Russell (CIO of the State of Colorado and a former Oracle Vice President) turned down the highest paying IT job in the area to apply her talents at the State. A year and a half into her job in government, I wondered if she had regrets. Regrets? " she asked incredulously? "No No regrets!".

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Women: The New Voices of Unions

Women on Business

When in 2004 a law was passed in California that required hospitals to have 1 nurse for every 5 patients, the governor delayed the implementation of the law. He staged several unions and six million workers to strike from AFL-CIO in 2005. Henry helped stage strikes on her way to the top at Kaiser Permanente hospitals and R.N.s

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To Close a Deal, Find a Champion

Harvard Business Review

These were all true of Charlie, a champion I met in 2004 just as the tech world was beginning to show signs of life after the dot com implosion. In this particular case, the decision-makers were a small group of IT professionals headed by Chris Matthews, the then-CIO of IBM.