2004 Crisis Management Management Products 
Harvard Business Review
MAY 4, 2018
Called Agile, the process put customers at the center of product development, encouraged rapid prototyping, and dramatically increased corporate speed and agility. While Agile began as a product development innovation, it sparked a corporate strategy and process revolution. Maximize engineering productivity.
Harvard Business Review
OCTOBER 7, 2014
There can be organizational paralysis, or a release of incredible and productive energy, and which of the two happens depends mainly on leadership. Consider the soul-searching that must have gone on at Merck in 2004 when its management finally made the decision to remove Vioxx from the market. Why do we do the work we do?
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Harvard Business Review
FEBRUARY 9, 2011
Magazine profiles of very successful companies are endeavors of dubious value; they often manage to catch an organization just as it peaks and heads into decline, and the strengths they describe soon start looking more like liabilities. At the time Nokia was riding high, and my charge was to explain why that was so.
Harvard Business Review
MARCH 20, 2014
According to another , “GM has said the issue was discovered as early as 2001, and in 2004, a company engineer ran into the problem during the testing phase of the soon-to-be-released Chevrolet Cobalt.”. Fact 5: Product assurances. Barra further promised to repair all broken vehicles (and to double the number of product reviews).
Harvard Business Review
JUNE 9, 2011
As New Hampshire communications director for Dean's 2004 presidential bid, I watched on TV as he gave that now-infamous concession speech after the Iowa caucuses. Disappointed with his third-place finish, he decided to rally the troops with his bold vision for a national comeback. Forget about them.
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