2004 Crisis Management Operations Products 
Harvard Business Review
MARCH 20, 2014
According to another , “GM has said the issue was discovered as early as 2001, and in 2004, a company engineer ran into the problem during the testing phase of the soon-to-be-released Chevrolet Cobalt.”. Fact 5: Product assurances. Barra further promised to repair all broken vehicles (and to double the number of product reviews).
Harvard Business Review
FEBRUARY 9, 2011
In the midst of a serious economic crisis in Finland in the early 1990s the company almost ceased to exist, but the mobile-phone arm helped pull Nokia out of trouble and then effectively became Nokia as the company divested its other operations. Around Nokia, you don't hear so much talk about Jorma this or Jorma that.
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