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Your Company Is Not a Family

Harvard Business Review

Each of these winning franchises has been able to build a consistent identity and a long-term relationship with its players—even though many of those players change from year to year. The only member of the current Boston Red Sox team that played on the 2004 World Series champions is designated hitter David Ortiz.

Company 18
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Dressing China

Harvard Business Review

Incomes are rising quickly in the world's most populous country: The percentage of the Chinese population earning between 10,000 and 24,000 renminbi a year (between US $1,200 and $3,500, in terms of 2010 exchange rates) rose from 11% in 2004 to 58% in 2010. Bestseller, for instance, has set up both franchised and company-owned stores.

Apparel 13
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Business Model Innovation the Red Sox Way

Harvard Business Review

Of course, a track record of recent success, including two World Series titles (the one in 2004 ending a famous 86-year drought) and six trips to the playoffs in nine years hasn't hurt. Major league owners are famously reluctant to release franchise-specific financial information.

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What Connects Coca-Cola, Lego, In-N-Out, Intuit, and Nike? Focus.

In the CEO Afterlife

By 2004, sales and profits were in double digit declines. They’ve never franchised. Thanks to Coke’s global reach, brand power, bottling network, and single-minded focus, I’m betting on Coca-Cola sustaining this competitive advantage. Complexity had brought LEGO to its knees. Something had to be done. and going public?

Apparel 100
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How a Fast Casual Chain Shows Employees Their Work Matters

Harvard Business Review

The restaurant teams were just as excited when we explained that the app could be used to share loyalty rewards or donate them to the non-profit community partners that all of our owned locations and franchises are required to have. We asked the employees to pull out their own smartphones (everyone had one!),

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Cool Alone Won't Save Your Company

Harvard Business Review

When Bob came on board in 2001, he inherited a mainly crummy set of 2001-2004 car launches. And in the U.S. market, the single biggest problem by a wide margin was Toyota, which gobbled U.S. share throughout the 1990s and 2000s. market: small and mid-car.

Company 12
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The U.S. Media’s Problems Are Much Bigger than Fake News and Filter Bubbles

Harvard Business Review

Yet by 2004 its market share was down to 3%. Create a product or candidate that connects users, and your message — and advantage — will spread rapidly. Apple learned this the hard way. For 20 years, starting in 1984, the Macintosh was superior to any PC. Apple had a great product, but Microsoft had a network of connected users.

Media 11