Texas Roadhouse and a Leader’s Legacy
Mark Sanborn
FEBRUARY 11, 2022
That way,” he explains, “ Visitors can see that failure isn ’ t a bad thing when you ’ re trying to innovate.”. Known as a maverick, he often “got in trouble” with chain management for his innovative ideas and promotions. Not innovation for the sake of innovation, but innovation that helps operators and improves guest experience. .
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