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Zurich Insurance Group Takes Its IT Infrastructure to the Agile Cloud - SPONSOR CONTENT FROM DXC TECHNOLOGY

Harvard Business Review

Building on a relationship that dates back to 2004, Zurich Insurance Group is working with DXC to move from traditional data center outsourcing to a Platform as a Service model, taking advantage of next-generation cloud management technologies to lower operating costs and accelerate development.

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Should Everyone Be Allowed to Invest in Private Tech Companies?

Harvard Business Review

In addition, given their quest for organization leanness, digital startups seek investors who have the expertise to help outsource their noncore business functions, such as production, distribution, marketing, and payroll processing.

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The Vioxx Recall Tested Our Leadership

Harvard Business Review

In an earlier blog post , I observed that CEOs seemed to be rewarded handsomely for downsizing and outsourcing, acquiring or merging, and making the quarter — all justified by the responsibility to maximize shareholder value. In 2004, the circumstances were different. We viewed restructuring as a last resort.

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CEOs Need a New Set of Beliefs

Harvard Business Review

And I witnessed its truth firsthand as the CEO of Merck in 2004, when our earnings were going to fall short of analysts' expectations. Any of these actions can be necessary in certain circumstances; most of us have taken one or another. Research by Michael Mauboussin , the chief investment strategist at Legg Mason, supports this view.

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Why Technology Won’t End the Marketing Hierarchy

Harvard Business Review

In 2004, Bharti Airtel , the Indian telecomm company, had outsourced its vast network and IT operations—a move that Ranjay Gulati saw as indicating “ more progressive and forward-looking ” thinking than was evident in many Western corporations. Through its outsourcing agreements, Airtel had shrunk to its core.

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Morning Advantage: Lessons from the Worst-Performing Companies in America

Harvard Business Review

A new Booz study — actually, a repeat of one it did in 2004 — once again came up with the same result. What’s caused U.S. firms to lose the most shareholder value in the last 10 years? The culprit wasn’t external shocks like the Great Recession. The results are unambiguous,” the study’s authors conclude.

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Zappos’ CEO on Using Corporate Relocation to Preserve Customer-Led Culture

Harvard Business Review

One of the most significant came in early 2004 when we decided to relocate from San Francisco to Las Vegas. When we started to look at new locations for our call center operations, we initially considered outsourcing to India or the Philippines and met with a few potential providers.

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