Chart Your Course

JUNE 30, 2016

Drive: The Surprising Truth About What Motivates Us (2011). It provides a comprehensive (yet very easy to read) summary of four decades of scientific research on human motivation, exposing a startling mismatch between what science knows and what business does. Drucker passed away in 2005. Human Resource Champions (1996).

Human Resources 100

Human Resources Talent Management Resources Ulrich 100

Harvard Business Review

AUGUST 6, 2014

In May of 2005, Yahoo CEO Terry Semel, cofounder Jerry Yang, corporate development executive Toby Coppel, and I — I was then chief financial officer of the Silicon Valley internet company — went on what would turn out to be a fateful trip to China. We insisted that the local team follow Yahoo reporting, systems, and governance requirements.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

OCTOBER 16, 2015

I’ve had the opportunity to participate with many large, self-insured employers in three such marketplace collaboratives: one led by Virginia Mason Medical Center in Seattle in 2005, another led by Intel in Portland, Oregon, in 2009, and the Robert Bree Collaborative , created by the Washington State legislature in 2011.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Deming Institute

FEBRUARY 11, 2016

I got deeper into his teachings and his way of thinking and realized the 14 principles were a perfect fit into my theory, and so the full system of profound knowledge. They are experts on something but they don’t care much about the structure of the company, they lack the knowledge about planning, accounting or even human resources.

Deming 28

Deming Library Entrepreneur Conference 28

Harvard Business Review

JUNE 6, 2017

Founded in Malawi in 2005, North Star is now a non-profit network of more than 30 roadside health centers, operating along major transportation corridors across Africa in countries including Kenya, Tanzania, and South Africa, serving hundreds of thousands of patients each year. North Star Alliance is a strong example in SubSaharan Africa.

Development 8

Development Health Care Operations Franchising 8