Adaptation of the 14 Points to Medical Service
Deming Institute
JUNE 9, 2015
Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Deming included their work in Out of Crisis, pages 201-202: 6. As Deming said in Out of the Crisis , “The 14 points…apply to a service organization with little modification.”
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