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Setting Expectations On Behaviors You Value: 5 Pointers

QAspire

. “Strategic Reward&# as referred here is not just “carrot and stick&# - but the idea was to map the intrinsic human need to be validated/appreciated with managing expectation. What you appreciate gets done more. Other rewards are important, but not at the core of managing expectations on behaviors you value.

Quality 103
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The Tragic Fall from Specialist to Generalist: Starbucks, the Latest.

In the CEO Afterlife

Hammered by Wall Street in 2008, the stock has finally crawled back to its 2006 highs. I find it very surprising that Starbucks would consider this generalist strategy, especially considering the strong arguments against this tack by CEO Howard Schultz in his recent book Onward. Human Resources. Search My Site.

Ries 122