Remove 2006 Remove Human Resources Remove Mentor Remove Technology
article thumbnail

Four Ways to Adapt to an Aging Workforce

Harvard Business Review

B&Q (winner of the 2006 “Age Positive Retailer of the Year” Award) says that it hires for soft skills , such as conscientiousness, enthusiasm and customer rapport, which senior workers also seem to show in abundance, while Home Depot famously looks to older store clerks for the experience-based know-how that customers demand.

article thumbnail

How the Navy SEALs Train for Leadership Excellence

Harvard Business Review

Webb, who served in the Navy from 1993 to 2006 and radically redesigned the SEAL training course curriculum, graciously shared his insight about what works – and what fails – when effecting a training transformation. The post-9/11 environment demanded it. This made a huge difference.