Remove 2006 Remove Information Remove Management Remove Technology
article thumbnail

Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 304
article thumbnail

Best Leadership Blogs 2010 | N2Growth Blog

N2Growth Blog

I know all but one of the other nominees and would highly recommend any of them as a high quality source of leadership information. If there is a blog you feel should have been nominated but wasn’t, please share that information in the comments below and I’ll pass it along to Kevin.

Blog 366
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Toxic Work Environments | N2Growth Blog

N2Growth Blog

offers quick, practical management tips and ideas from HBR.org. Unfortunately, there are organizations that are toxic from the top down; where senior-most management pays lip service to the tenets of leadership, but acts in ways bordering on the malevolent. link] Most Tweeted Articles by Leadership Development Experts [.]

article thumbnail

Succession Planning: Not Just for Older Leaders

N2Growth Blog

It is essentially impossible not to and this is particularly true in the ever-changing and evolving technology industry. Some guidance and information along these lines is becoming unavoidable. No matter whom the talent, anyone in the same position for several decades is bound to become temperate, or perhaps even myopic.

Planning 382
article thumbnail

Leadership & Initiative Overload | N2Growth Blog

N2Growth Blog

Sound-off in the comments below… Share and Enjoy: View Comments [link] mikemyatt Your most welcome Sai…I'm glad the information was of benefit. Have you bought-off on the myth of multi-tasking, or do you believe in the power of restraint and focus? At some point in time the plates will come crashing down.

Blog 419
article thumbnail

Leadership Self Examination | N2Growth Blog

N2Growth Blog

Perhaps most importantly they have the ability to align interests and sell the vision unifying leadership, management, staff and external stakeholders as well. They understand the difference between raw data and useful information. Moreover they know how to leverage information and resources to achieve their objectives.

Blog 366
article thumbnail

But My Business Is Different… | N2Growth Blog

N2Growth Blog

All business (for profit or not) provide goods, services, or intellectual property/capital to a market (or markets) for some form of consideration. Even the most savvy CEO may have blind spots in his or her skill sets, core competencies, or voids in the org chart which can also cause blind spots.

Blog 305