Chart Your Course

OCTOBER 27, 2014

Moreover, the 2012 Accenture Global Consumer Pulse Research Study found that 63 percent of consumers said the quality of customer service received is the most important factor when choosing a brand. Speed Versus Quality. Retention Is Key. Customers always have and will be the most valuable asset of every successful business.

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Quality Succession White Paper Customer Loyalty 182

QAspire

DECEMBER 21, 2010

Home Go to QAspire.com Guest Posts Disclaimer Great Quotes: Gems from Subroto Bagchi on Leadership I have always enjoyed reading thoughts of Subroto Bagchi , one of India’s most well known and respected leaders from the IT industry who operates as a “Gardener” and Vice Chairman at MindTree.

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Quality Blog Management Self-aware 120

QAspire

JUNE 29, 2010

Thanks Sir for sharing this Master Piece… Regards, Jay Chhaya By Tanmay , June 30, 2010 @ 10:11 am @Jay - Thanks for sharing the example of Sachin Tendulkar - whose conduct is a case study for lot of management and leadership folks. with Phil Gerbyshak Management Craft Nicholas Bate NOOP.NL Don’t Kill It!

Quality 137

Quality Blog Management Process 137

N2Growth Blog

DECEMBER 13, 2010

Today’s guest post by Kevin Eikenberry ( @kevineikenberry ) really resonates with me because it’s chalk full of leadership perspective. Kevin also hosts the Best of Leadership Blogs 2010 contest of which this blog is a nominee (if you haven’t voted yet, today is the last day for voting). Most would call it work.

Leadership 353

Leadership Blog Brand Consultative 353

QAspire

NOVEMBER 7, 2010

Home Go to QAspire.com Guest Posts Disclaimer Quality of Planning = Quality of Execution: 7 Lessons When a project is executed, a plan is established. But the core point is missed – and that is quality of the planning itself. Unfortunately, we invest very little effort in verifying the quality of the plan itself. (In

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Quality Planning Execution Agility 132

N2Growth Blog

OCTOBER 18, 2010

Here’s the thing – the foundational elements of leadership require no skill or talent whatsoever. In today’s post I’ll share 6 leadership characteristics that require zero talent or skill.

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Blog Leadership Loyalty Self-aware 412

QAspire

AUGUST 22, 2010

Home Go to QAspire.com Guest Posts Disclaimer Innovation, Quality & Entrepreneurship at Akshaya Patra Akshaya Patra Foundation in India is a shining example of how social entrepreneurship combined with power of innovation can make a HUGE difference. really true way of action of making change, with quality.

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Quality Innovation NGO Supply Chain 156

QAspire

OCTOBER 24, 2010

Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. Each individual’s approach to work, understanding of quality and personal standards of excellence are crucial for delivering quality.

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Quality TQM Directory Belief Systems 122

N2Growth Blog

DECEMBER 17, 2010

Wishing you memorable quality time with your loved ones. link] ATIG Have a wonderful Christmas. I Think Not. Whos Reading N2growth Twitter Updates mikemyatt: Poor work requries a lot of explanation beca. mikemyatt: RT thx @ArtieDavis @MarkOOakes @words4warrio. mikemyatt: RT @janemyatt Their sacrifice.

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Blog Leadership Brand Consultative 418

QAspire

JULY 27, 2010

Home Go to QAspire.com Guest Posts Disclaimer Quality & Improvement: From “Experience” to “Advocacy” Consider the following scenario: You go to a new restaurant for the first time. You evaluate quality of food and quality of service. You recommend their food, service, ambience and overall quality.

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Quality Long-term Loyalty Compliance 141

N2Growth Blog

NOVEMBER 19, 2010

FACT : Leaders who lack emotional control won’t remain in a position of leadership for long. And, emotional intelligence has been linked to successful leadership (just did a paper on this for a university class). link] landoncreasy Hi Mike, Great post. Controlling one's emotions is part and parcel of emotional intelligence.

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Blog Leadership Emotional Intelligence CEO 419

N2Growth Blog

DECEMBER 2, 2010

David asked Becky, “How come no one ever talks about love as a leadership competency?&# While l ove and leadership are certainly two words you don’t often hear in the same sentence, I can assure you that rarely does great leadership exist without love being present and practiced. I think it’s a great question.

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Blog Leadership Brand Reputation 419

N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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Blog CRM Management Brand 304

N2Growth Blog

SEPTEMBER 20, 2010

While hubris can be a needed trait to call upon at times, to rely solely upon it as the foundation of your leadership style just doesn’t work. It was C.S.

Blog 419

Blog Leadership Servant Leader Long-term 419

QAspire

FEBRUARY 21, 2010

Home Go to QAspire.com Guest Posts Disclaimer Quick Thought on Leadership and Subordination to a Cause If you are a manager or leader, you are very likely to have followers whom we commonly refer to as ‘subordinates.’ In an organizational context, subordination refers to a lower position in the hierarchy. Don’t Kill It!

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Quality Blog Management Reference 84

QAspire

JULY 8, 2010

Home Go to QAspire.com Guest Posts Disclaimer Great Quotes: Be a Yardstick of Quality I love quotes because they inspire and ignite a thought process. Today, I read this brilliant quote from Steve Jobs: “Be a yardstick of quality. Be a yardstick of quality. Quality is a moving target.

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Quality Directory Environment Blog 109

QAspire

JANUARY 12, 2010

Home Go to QAspire.com Guest Posts Disclaimer Quality and Quantity – The Conversation Continues On 8th Jan, 2010, I wrote a post on Quality and Quantity – Compliance and Excellence. The gist of my post was: Quality is to first ask “Why are we doing it?” Quality is to first seek the purpose. Keep reading!

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Quality Compliance Metrics Blog 117

N2Growth Blog

NOVEMBER 15, 2010

In today’s post I’ll examine the value of loyalty as it relates to leadership. If relationships are the currency of leadership, it is important for leaders to note that loyalty serves as the cornerstone of any healthy relationship. Leadership and loyalty go hand-in-hand.

Loyalty 417

Loyalty Blog Leadership Brand 417

QAspire

AUGUST 26, 2010

Home Go to QAspire.com Guest Posts Disclaimer Training Middle Managers On People Management Basics Here is a simple idea: Whenever you have a new manager (project manager/departmental leader) joining in your organization, put him/her through a simple training program on how to manage people.

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Middle Management Training Management Project 139

QAspire

AUGUST 24, 2010

Home Go to QAspire.com Guest Posts Disclaimer Managing Results by Defining “Deliverables” Early On As professionals, we all are responsible for shipping stuff to our customers (internal or external). As a manager, it helps if you can clearly define what deliverable means. Check it out if you haven’t already ! Don’t Kill It!

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PPM Management Directory Quality 149

N2Growth Blog

SEPTEMBER 1, 2010

You’re undoubtedly thinking “who died and left Mike Myatt in charge of qualitatively assessing leadership blogs?&# I hope you enjoy the list, and that you’ll add these Top Leadership Blogs to your leadership reading list. I know, I know - another list? Great question.

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Blog Leadership Follow-up Media 411

N2Growth Blog

MAY 26, 2010

As a veteran and lifelong student of leadership I have always found Memorial Day weekend to be one of the most meaningful and significant of all holidays. As many of you know, my son is an active duty officer in the US Air Force.

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Leadership Gordon Blog Brand 284

QAspire

NOVEMBER 17, 2009

Home Go to QAspire.com Guest Posts Disclaimer Article Series on Quality – A Round-Up As announced earlier , I am writing a very exciting series of articles on QUALITY over at ActiveGarage.com – it is a 12-part series that touches upon some of the most critical aspects of building a quality-centric organization culture.

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Quality Article Directory Software 84

The Center For Leadership Studies

JANUARY 12, 2021

An exceedingly bright and consistently energetic member of our team at The Center for Leadership Studies (CLS), who for all intents and purposes is just starting her career, approached me recently seeking wisdom : Her : “You know how we are always saying that Situational Leadership ® is a language of performance management and change management?”.

Management 81

Management Situational Leadership Objective Short-term 81

QAspire

DECEMBER 19, 2010

Home Go to QAspire.com Guest Posts Disclaimer Leadership and Maintaining a Positive Outlook Conversations are at the core of good leadership and how/what a leader communicates reveals the personality of the leader. I read this on Twitter recently - conversations are the currency of leadership. Don’t Kill It!

Positioning 155

Positioning Leadership Project Directory 155

QAspire

SEPTEMBER 14, 2010

Home Go to QAspire.com Guest Posts Disclaimer Thoughts on Effective Management Consulting Consulting is a trust game. It is entirely possible that clients may see management consultants as their valuable partners if they: Focus on execution. Core expectation from any consultant is that they deliver results. Don’t Kill It!

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Consultative Management Directory Blog 135

QAspire

JANUARY 16, 2011

Home Go to QAspire.com Guest Posts Disclaimer Gandhi, Leadership And A Few Lessons On Simplicity I have been a great admirer of Mahatma Gandhi - one of the greatest leaders India has ever produced. with Phil Gerbyshak Management Craft Nicholas Bate NOOP.NL Don’t Kill It! Working and Walking – Where Are You Going?

Leadership 160

Leadership Directory Blog Quality 160

QAspire

JULY 4, 2010

Home Go to QAspire.com Guest Posts Disclaimer Final Part: 7 Things Managers & Leaders Should Never Do I wrote earlier about “ 11 Things Project Managers & Leaders Should Never Do ” and then continued the chain of thoughts with another post titled “ 7 (More) Things Project Managers & Leaders Should Never Do.

Management 156

Management Project Delegation Directory 156

QAspire

OCTOBER 31, 2010

Home Go to QAspire.com Guest Posts Disclaimer Thoughts on Project Leadership and Choices I love project management as a subject not only because it gets so much work done, but also because project management manifests how people operate. I have written before that Projects are a great opportunity to practice leadership.

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Project Leadership Directory Quality 126

QAspire

SEPTEMBER 28, 2010

Home Go to QAspire.com Guest Posts Disclaimer 15 Key Lessons On Managing Change Change, they say, is the only constant. We may not be ‘change management experts’, but having a set of thumb rules always helps when dealing with change (because at some point, we have to face/manage/lead a change). Hope that clarifies.

Management 131

Management Blog Directory Open-book 131

Tanveer Naseer

OCTOBER 14, 2014

In business, leadership infrastructure is the sum total of all the management systems, processes, leadership teams, skill sets, and disciplines that enable companies to grow from small operations into midsized or large firms. Leadership infrastructure is every bit as real as roads and bridges, electrical grids, and the Internet.

Leadership 217

Leadership CEO Planning Long-term 217

N2Growth Blog

APRIL 20, 2010

Avoid controversy, maintain a high likeability factor, consistently and proactively engage your customers, be a business of character that engenders trust and confidence with your target market(s), produce a quality product or service at a competitive price point, and provide great customer service.

Brand 271

Brand Blog How To Public Relations 271

QAspire

AUGUST 31, 2010

Home Go to QAspire.com Guest Posts Disclaimer Great Leadership: Beware of These Nine I’s I wrote earlier about Nine I’s and Great Leadership. Ineffective : Leadership delivers performance. Tip : For a better understanding and correlation, read this post along with my earlier post Nine I’s and Great Leadership.

Directory 141

Directory Leadership Blog Project 141

N2Growth Blog

APRIL 25, 2010

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. So, what’s wrong with tenure you ask?

Loyalty 419

Loyalty Blog Brand Follow-up 419

Great Leadership By Dan

SEPTEMBER 13, 2018

Guest post by Janet Britcher : Entrepreneurship: Exploring When professionals demonstrate excellence in their chosen field, they are often promoted to leadership, leaving behind their foundational expertise and for some, their first love. I wanted to be back in the kitchen, and developing my managers enabled me to do that.

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Executive Coaching Self-aware Entrepreneur Wilde 159

N2Growth Blog

AUGUST 5, 2010

They are admirable qualities so long as they don’t take precedence over, ignore, or contradict truth. In the end, leadership that adopts politically correct behavior and thinking places themselves and their organizations at great peril. These characteristics should be present in all human beings.

Politics 375

Politics Blog Leadership Diversity 375

N2Growth Blog

AUGUST 22, 2010

I think you’ll find that your view of the world will change dramatically when you rely upon your own observations, as opposed to what you read in a management report, or what you hear third or fourth hand in a meeting. The arrogant CEO doesn’t value the input of line and staff management.

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Blog Gordon CEO Consultative 417