The Quest of Better Outcomes: Hierarchy Versus Process
QAspire
OCTOBER 13, 2010
Regards, Jay Chhaya By Tanmay , October 14, 2010 @ 12:54 pm @Jay - Thanks for the comment. Best, Tanmay By Glyn Lumley , October 14, 2010 @ 1:51 pm An excellent post, Tanmay. Your reference to gaps in the lateral movement of work reminded be of Frank Voehl’s post on the Deming Learning Network - “Managing the White Space&#.
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