The Quest of Better Outcomes: Hierarchy Versus Process
QAspire
OCTOBER 13, 2010
Your reference to gaps in the lateral movement of work reminded be of Frank Voehl’s post on the Deming Learning Network - “Managing the White Space&#. I sometimes wonder about an organization with a loose and nimble structure with a solid work-flow and technologies that enable such an efficient work-flow. Vamsi´s last blog.
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