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Contingency Planning | N2Growth Blog

N2Growth Blog

While this is understandable, it is nonetheless naive, and it constitutes a major flaw in the business logic of most strategic plans. This is so much the case that the most often overlooked aspect of strategic planning is adequately addressing contingencies as part of the planning process.

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Remote Work Revolution: Mastering the Challenges and Opportunities in 2024

N2Growth Blog

I was fortunate to work in corporate recruiting for a global technology company in 2008 when the idea of a remote workforce was embraced. Although it was different, the changes led to new efficiencies and approaches to managing workloads and schedules.

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13 Things that Make Organizations Extraordinary

Mark Sanborn

Adaptability and Agility The 2008 financial crisis and the COVID-19 pandemic have tested organizations’ resilience. Agility and experimentation beat planning and process in times of dramatic change. Emphasis on Talent Management In the fiercely competitive tech industry, attracting and retaining top talent is crucial.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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Change is a Double-Edged Sword

Lead Change Blog

As one significant example, in 2008, while personally leading substantial organizational change that ultimately resulted in 14 staff redundancies, my practice of Fullan’s approach enabled a breakthrough in service delivery configuration way different to any previous models. Leading change well requires managing arational factors.

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Business Model Architecture | N2Growth Blog

N2Growth Blog

Also, a common response is to confuse a sales engine, fulfillment process, operational process, technology platform, or any number of other areas as business models, where this is not the case. Furthermore, a business plan, strategic plan, marketing plan, capital formation plan, exit plan, etc.,

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Organizational Health Care with N2Growth: When was your Last Check-up?

N2Growth Blog

to discuss what operational screenings and organizational development exams you need and when you need them. Your operations deserve a longer, healthier life. Well, the results from a 2008 survey stated how workers at all levels needed to learn to accept conflict as an inevitable part of their work environment. How assured?