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The 3 Essential Jobs That Most Retention Programs Ignore

Harvard Business Review

For example, in 2009 professors Brian Becker, Mark Huselid, and Richard Beatty estimated that in most companies less than 15% of jobs are what they call strategic positions and said management should focus “disproportionate investments” on finding A players for those jobs. Connectors in the middle. Customer experience creators.

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Getting Back to Growth

Harvard Business Review

This preserved one of the indicators that have consistently pointed north since the economy emerged from recession in 2009. But when the retailer took a more careful look, it found that its best opportunity was to get people to buy more in the categories they were already shopping (such as apparel or electronics or groceries).

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Income Inequality Is a Sustainability Issue

Harvard Business Review

Business by now has a well-developed playbook for dealing with such sustainability issues. While this measure fell to 19% in 2009, it has since recovered.) Shell Oil doesn’t sell cooking oil, but its Shell Foundation contributes to making cleaner, safer cook stoves available in the developing world. Take an Interest.

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5 Bad Reasons to Start a For-Profit Social Enterprise

Harvard Business Review

It’s easy to scan headlines and see undisciplined for-profit companies (take GM, American Apparel). The rise of the impact investor is an important development in the social sector, and no social entrepreneur should leave mission-aligned money on the table. Good Reason #2: If equity investment is the best way to get start-up capital.