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Getting Back to Growth

Harvard Business Review

This preserved one of the indicators that have consistently pointed north since the economy emerged from recession in 2009. Some senior leaders simply lean harder on their operating units, increasing their targets and demanding more growth. So can having a corporate reserve fund to help the operating units pay for organic growth.

Retail 12
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The 3 Essential Jobs That Most Retention Programs Ignore

Harvard Business Review

For example, in 2009 professors Brian Becker, Mark Huselid, and Richard Beatty estimated that in most companies less than 15% of jobs are what they call strategic positions and said management should focus “disproportionate investments” on finding A players for those jobs. Connectors in the middle. So how do you keep them?

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The Rise of WhatsApp in Brazil Is About More than Just Messaging

Harvard Business Review

So when the messaging service WhatsApp entered the market, in 2009 , allowing users to send messages to anyone for free and regardless of their mobile carrier, people gravitated toward the platform. Companies should focus on building an operation based on customer service to answer and be available to users when they need you.

Brand 8
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How This Lingerie Store Boosted its Bottom Line, Despite the Downturn

Harvard Business Review

Among its intimate apparel store peers — who are in the business of helping women find the perfect undergarments through a sometimes thrilling and at other times exasperating process — Journelle stands out. From first quarter 2008 to 2009, bankruptcy filings leapt by 75%. Journelle in New York City is no ordinary store.

TSR 15
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How This Lingerie Store Boosted its Bottom Line, Despite the Downturn

Harvard Business Review

Among its intimate apparel store peers — who are in the business of helping women find the perfect undergarments through a sometimes thrilling and at other times exasperating process — Journelle stands out. From first quarter 2008 to 2009, bankruptcy filings leapt by 75%. Journelle in New York City is no ordinary store.

TSR 8
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5 Bad Reasons to Start a For-Profit Social Enterprise

Harvard Business Review

It’s easy to scan headlines and see undisciplined for-profit companies (take GM, American Apparel). David del Ser (a 2009 Echoing Green fellow) created Frogtek to provide big-company-quality business intelligence to raise the income of shopkeepers in the poorest parts of Latin America.