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Hidden Costs 25

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Hidden Costs 25 As a business leader, if you think “costs” are only the ones where you spend real money, think again. Have you ever realized the costs of: having an inefficient leadership team? not aligning middle managers with vision at the top? These are costs too!

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Managing Board Relations | N2Growth Blog

N2Growth Blog

In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.

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Happy Diwali 2009

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Happy Diwali 2009 It’s that time of the year when our hearts are filled with love and warmth – I wish all readers of this blog, a “VERY HAPPY DIWALI”. Time to Celebrate By Tanmay , October 20, 2009 @ 1:29 pm Thanks for stopping by and commenting Becky! Becky Robinson´s last blog.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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QAspire Blog 2009 – Essential Posts Redux

QAspire

Home Go to QAspire.com Guest Posts Disclaimer QAspire Blog 2009 – Essential Posts Redux When the year ends, we tend to retrospect. February 2009: Experiences and Learning on Respecting people This essential post touched upon the issue of respecting people at workplace. October 2009: Working and Walking – Where Are You Going?

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Invisible Cost of “Toxic” Leadership

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Invisible Cost of “Toxic” Leadership Many organizations today are plagued by so-called leaders who don’t carry a leadership mindset. Their title may read “Project Leader” and they may be managing a few people, but that does not make them real leaders.

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Instinctively Reactive Leaders – Another Cost

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Instinctively Reactive Leadership – Another Cost A few weeks back, I wrote about “ toxic leadership ” and how it is a huge cost to organizations. This week, I was led to think about another cost – “reactive leadership”. Leaders cannot be instinctively reactive. Have a great day.

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