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Leading From Who You Are (A Book Excerpt)

Lead Change Blog

The Lead Change Group was incubated by people who wanted to capture the idea of leadership being espoused by a group of leaders in social media and Internet channels in the summer and fall of 2009. Simon Sinek has stated that we can only inspire or manipulate. Leadership respects the individual and their choice to contribute.

Books 150
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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better.

Covey 69
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What Airbnb and Strava Know About Building Emotional Connections with Customers

Harvard Business Review

There was no need to make a telephone call to a distant operator; all the farmer needed to do was log in and order. Farmers, alone for hours on end in the fields driving their tractors, looked forward to calling the operator to place their orders. Another user, Simon, has a question and posts it just to see what happens next.

Simon 8