2010, 2011, Forrester and Management

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Complimentary Resource – 2011 Trends Report: Customer Relationship Management

Strategy Driven

JUNE 17, 2012

2011 Trends Report: Customer Relationship Management. Focus Experts share their 2011 predictions for CRM. Effectively and efficiently managing customer relationships is job No. Are you ready for the coming changes in the Customer Relationship Management (CRM) landscape? 1 in most businesses.

Trends

Trends Report Resources CRM

Are We Experiencing A Technology Tsunami?

Rich Gee Group

JANUARY 8, 2011

What’s the impact on organizations like Symantec (virus), Gartner/Forrester (advisory), HP (printing), and Microsoft (operating systems)? Is the same thing happening in the tech industry and all ancillary organizations who attach themselves like barnacles to tech? If so, what is the impact on the industry? Is it getting cheaper?

Technology

Technology Forrester Licensing Software

Leadership Digital

Complimentary Resource – 2011 Trends Report: Customer Relationship Management

Are We Experiencing A Technology Tsunami?

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