Remove 2010 Remove 2018 Remove Operations Remove Planning
article thumbnail

The Top 10 Green Business Stories of 2010

Harvard Business Review

Here's my attempt to capture what I see as the most important stories affecting the greening of business in 2010. Smart companies like Hitachi are trying to find solutions, such as its new plan to develop rare earth recycling technologies. So most natural resources are getting more scarce, from oil to metals to crops.

article thumbnail

Why Your Customers Hate You and How to Fix It

Skip Prichard

billion in 2018, roughly half the world’s population. Yet even as we connect people and the world’s population rises 7 percent between 2010 and 2020, the number of working-age employees will actually decline in many industrialized nations. No wonder we have skills shortages!

How To 76
article thumbnail

Digital Growth Depends More on Business Models than Technology

Harvard Business Review

Key Processes are the operational and managerial capabilities that allow a company to deliver value in a way that can be repeated and scaled. These include manufacturing, budgeting, planning, sales and marketing, and customer service. But the key to transformational growth is still a powerful and coherent business model.