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Creating Michelin-star Quality for the Masses

Harvard Business Review

In Italy, as in the rest of Europe, the up-market restaurant business is a tough one. According to the 2010 Michelin Guide, there are 229 one-star, 37 two-star, and as many as six three-star restaurants in Italy. By designing a two-dimensional business model, Oldani succeeds in offering customers great value at an affordable price.

Quality 13
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To Grow, Social Enterprises Must Play by Business Rules

Harvard Business Review

Founding CEOs realize—or fail to realize—that their maniacal energy and personal devotion can only take their enterprises so far. They lack customer insights that would help tune their business model to attract more customers. In short, they must apply the normal rules of business to social enterprise.

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Telecom's Competitive Solution: Outsourcing?

Harvard Business Review

Due to huge capital requirements, these investments could exert considerable pressure on the working capital of the carrier company. When the proposal to outsource technology was originally put on the table," said Sunil Mittal, CEO of Bharti Airtel , "most of our board members' jaws dropped, and they thought we had gone crazy.".

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Interview with Sramana Mitra on 1M/1M Program

Rajesh Setty

Ganguly, CEO of DimDim, suggested that we organized “virtual book readings” over their platform. Through the spring of 2010, we released four volumes of EJ books and continued to experiment with the roundtables, which became increasingly popular. Meanwhile, in January 2010 my New Year’s resolution was published.