Remove 2010 Remove Business Model Remove Early Adopters Remove Technology
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Do Your Customers Actually Want a “Smart” Version of Your Product?

Harvard Business Review

There’s been a gold rush happening in technology these last few years, focused on the Internet of Things, or IoT. And while we’ve found customers for IoT connectivity, the number of our customers who value the new technology has been much lower than industry projections led us to believe.

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Design Lessons from the Consumer at the Bottom of the Pyramid

Harvard Business Review

Companies must pull off a difficult feat: create products and services that are aspirational and combine them with business models that can work with income volatility, not just low incomes. Best Buy's Buyback program allows consumers to sell back their gadgets at a guaranteed price when they upgrade to a newer technology.

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What BMW’s Corporate VC Offers That Regular Investors Can’t

Harvard Business Review

This meant that the company was leaving out huge innovation potential — thousands of startups with billions of funding — that could help BMW innovate anything from core vehicle technology (batteries, sensors, artificial intelligence software) to manufacturing innovations (internet of things, cybersecurity, robotics).

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Your Smartphone Works for the Surveillance State

Harvard Business Review

Technology, on the other hand, makes it much easier. And while you might scoff at these as something that only early adopters use, even late adopters of digital technologies leave behind an incredibly detailed trail of their lives. But the technology alone isn''t the problem.

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