article thumbnail

The Cure for the Not-for-Profit Crisis

Harvard Business Review

There is a crisis in the not-for-profit sector. have dropped by billions — down 11% in 2010 alone, according to a recent report from the Chronicle of Philanthropy. In short, this is a crisis of coherence. Since the great recession began, donations to the largest charities in the U.S. Why the disparity?

Crisis 13
article thumbnail

Patients Make Better Medical Choices with Coaching

Harvard Business Review

Mount Sinai Hospital implemented a patient navigator program in 2010 in its general internal medicine service to help expedite treatment and clarify questions for patients and family. She can be seen describing her coaching work in a presentation to the Mayo Clinic here.) Harold Freeman pioneered the concept in 1990 in Harlem.