QAspire

FEBRUARY 2, 2010

You can only get to know the “real” problems of your customers if you spend quality time with them to build a relationship. It is easy to “ monitor the numbers ” (sales dashboards, internal efficiencies and other metrics). Regards, Tanmay By Dhanashree , February 4, 2010 @ 6:22 am Inspired and Motivated after reading article.

Tips 147

Tips Directory Quality Blog 147

N2Growth Blog

NOVEMBER 19, 2010

Even if you don’t find yourself having to frequently deal with extreme situations, it is often nothing more than normal dealings in the ordinary course of business that can place you at a nexus…Do you make your decision based upon the facts at hand and sound decisioning metrics, or do you let your emotions drive your decisions?

Blog 409

Blog Leadership Emotional Intelligence CEO 409

Skip Prichard

FEBRUARY 26, 2020

In 2010, at the peak of the national housing and mortgage market collapse, I began to have trouble speaking. Quite suddenly I was forced to develop a new approach to management and leadership that involved a lot less talking. When it’s hard to talk, you develop strategies for doing less of it. Answer a Question with a Question.

Decentralization 111

Decentralization CEO Metrics Power 111

N2Growth Blog

AUGUST 12, 2010

Team building, group dynamics, talent management, leadership development, and any number of other functional areas are much more about clarity, focus, aligning expectations, and defining roles than creating equality. ” Great post Mike – it is obvious you have spent a lot of time thing about and work with top teams!

Consensus 333

Consensus Team Building Blog Team 333

N2Growth Blog

NOVEMBER 23, 2010

This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees. Let me be clear: leadership and diversity should have nothing to do with one another.

Diversity 296

Diversity Blog Leadership Learning-by-Doing 296

Skip Prichard

JULY 22, 2019

Tesla’s genius and education led him to develop the foundations for electric induction motors, wireless telegraphy, radios, neon lamps, and remote control. When Edison developed a commercially viable light bulb, he was able to convince Morgan to advance him $30,000 for the Edison Electric Light Company. Championing change is hard.”

Innovation 80

Innovation Social Capital Reputation How To 80

Harvard Business Review

DECEMBER 22, 2015

Pay-for-performance programs have enabled payers to hold providers accountable for performance on quality measures. Public reporting has made quality and safety data more transparent. More and more providers are now being held accountable for the cost of care in addition to quality. Specialty-Specific Performance Metrics.

Health Care 8

Health Care Metrics Document Incubator 8

QAspire

DECEMBER 30, 2010

Home Go to QAspire.com Guest Posts Disclaimer Gratitude - 2010 I am filled with gratefulness as I think about 2010 coming to an end. Metrics that Matter for 2011 One Page PDF Other Links to this Post RSS feed for comments on this post. You validate me, correct me, inspire me and above all, allow me to be myself. Don’t Kill It!

Blog 146

Blog Directory Deming McCarthy 146

Harvard Business Review

JULY 10, 2018

firms in 2017 were launched through the IT systems of suppliers or other third parties such as contractors, up from less than one-quarter of attacks in 2010. We believe that a supplier’s cybersecurity practices should be treated similarly to its quality or delivery performance. Limit suppliers’ access to IT systems.

Supply Chain 8

Supply Chain Management Metrics Hotels 8

N2Growth Blog

AUGUST 16, 2010

They all speak of the quality of their talent as a key success metric…in fact, many of them will emphatically state that talent is their single biggest competitive advantage. In today’s post I’ll examine one of the most frequent offenders; “ Talent is our biggest asset.&#

Blog 310

Blog Politics Mission Statement Brand 310

Terry Starbucker

MAY 16, 2010

Home About Me About This Blog Starbucker’s Amazon Store TerryStarbucker.com Ramblings From a Glass Half Full The Path To Business Greatness: 5 Steps To Bridging The Divide Between Owners & Employees by Starbucker on May 16, 2010 It’s the biggest divide any company has – the one between its owners and employees. Thanks for the post.

Metrics 243

Metrics Mission Statement Download Objective 243

Terry Starbucker

APRIL 25, 2010

All the measurements and the metrics that we hold each other accountable to are very powerful forces, and quite necessary ones. I use our customer satisfaction metric, the Net Promoter Score. Liz Strauss April 26, 2010 at 8:43 am Hi Terry, You are one of those people. They’ll also come back for more.

Letter 254

Letter Metrics Blog Open-book 254

Harvard Business Review

NOVEMBER 5, 2013

health care are Accountable Care Organizations (ACOs) — networks of doctors, hospitals and usually payers banded together to rein in costs by providing higher quality, better coordinated care, with primary care doctors central to the process. Among the current remedies for U.S.

Health Care 8

Health Care Organization Incentives Metrics 8

QAspire

JANUARY 8, 2010

Home Go to QAspire.com Guest Posts Disclaimer Quality and Quantity – Compliance and Excellence Going by numbers is a great way to stay in control (or at least feel that way). — Quantitative: In 2010, I will write at least 200 blog posts. Quality is to first ask “Why are we doing it?”, “Is it worth doing it at-all?”.

Compliance 84

Compliance Quality Metrics Blog 84

Harvard Business Review

AUGUST 26, 2016

The clear solution is to improve the quality of forecasts, especially in further-out years. The share of the world’s Christians living in sub-Saharan Africa is expected to grow from 24% in 2010 to 38% by 2050 (according to Pew Research). Those seeking more resources want to increase it. liters per capita to 1.5

GDP 8

GDP Fashion Education Influence 8

QAspire

AUGUST 3, 2010

Home Go to QAspire.com Guest Posts Disclaimer The ‘Invisibles’ in Business Performance In world of quality and management, W. Well Invested Time in July 2010 By Tanmay , August 4, 2010 @ 10:39 am @Ivana - Thanks! It can be seen when it happens, but cannot be predicted/confirmed via a metric.

Deming 158

Deming Quality Blog Directory 158

Terry Starbucker

AUGUST 1, 2010

Home About Me About This Blog Starbucker’s Amazon Store TerryStarbucker.com Ramblings From a Glass Half Full The Magic Formula For Sustainable Business Excellence – It’s More Hard Work Than Hocus Pocus by Starbucker on August 1, 2010 “How did you do that&# ? “Pr&# is Pride. “ Fc&# is Focus. Stay inspired!

Blog 246

Blog Metrics Learning-by-Doing Handbook 246

Harvard Business Review

OCTOBER 21, 2016

Managing risks therefore requires making investment decisions today for longer-term capacity building and developing adaptive strategies. For example, Bunge, an agribusiness firm, reported a $56 million quarterly loss in its sugar and bioenergy segments due to drought in 2010. billion in mining projects since 2010.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

DECEMBER 2, 2015

In 2010, when MD Anderson decided to introduce time-driven activity-based costing , a method for measuring costs of treating a patient’s medical condition across a cycle of care, the ICCI provided the leadership and resources to develop the capabilities for a pilot project and then to scale the approach across the institution.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

OCTOBER 21, 2013

Why invest research dollars in developing innovations that are cheaper as well as better? Why not develop new products that offer minor performance improvements in exchange for major price increases? Why not raise rates and use the revenues to build new facilities, hire new staff, and acquire new clinical technology?

Health Care 8

Health Care Insurance Price Reference 8

Harvard Business Review

DECEMBER 10, 2015

The assumption is that a merger will make it easier to achieve economies of scale, develop a large but narrow network of preferably healthy patients, establish data registries, and integrate expensive technology. After much deliberation, we partnered with University of Chicago Medicine (UCM) in 2010. Willingness to compromise.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

FEBRUARY 14, 2012

In November 2010, to big fanfare at Unilever's London headquarters, chief executive Paul Polman boldly articulated a new strategy. We see billions of people around the world striving to improve their quality of life, and ideas about what constitutes an improved quality of life shifting. And of course, more pressure on climate.

Globalization 14

Globalization NGO Leadership Development Politics 14

Harvard Business Review

OCTOBER 11, 2011

Consider ThedaCare , a healthcare system in Wisconsin, which eliminated its budgeting process in 2010. CFO Ric Magnuson says that the change has forced managers to develop a much better understanding of the work in their departments, particularly which activities truly matter. There have been challenges.

Budgeting 11

Budgeting Chief Financial Officer Cost CFO 11

Harvard Business Review

JANUARY 21, 2013

If you ask venture capitalists in Silicon Valley how they measure the success of business entrepreneurs, they would no doubt list off metrics having to do with fast growth: funding raised, people hired, customers acquired, revenue produced. The Drawbacks: A Complex Incentive Structure and the Quality Question. Conclusion?

Venture Capitalist 9

Venture Capitalist Mentor Microfinance NGO 9

Harvard Business Review

MARCH 6, 2013

We've received support from bi-lateral and multi-lateral agencies, such as the World Food Program and USAID, which helps shape and guide PFS by sharing experiences, methodologies and resources through a public-private partnership formed in 2010. They then help develop and implement projects that PFS volunteers can address back home.

Technology 8

Technology Class Engineering Wilde 8

Harvard Business Review

JUNE 2, 2011

They outperform their industry because they've figured out how to enable the key asset of the new economy: scalably leverage many people's contributions, including the app developers eager to piggyback on the industry's most attractive devices. Our view of performance has become limited by overly focusing on those metrics.

Hamel 16

Hamel Customer Loyalty Creativity Cost Center 16

Harvard Business Review

JULY 17, 2015

Profitability isn’t a useful metric. But as Netflix and online media channels developed, Blockbuster was no longer unique in fulfilling that purpose, and the way it fulfilled it became anachronistic. Perhaps the source of the problem is that it’s not clear when a brand should be euthanized.

Brand 8

Brand Merchandising Retail Real Estate 8

Miles Anthony Smith

NOVEMBER 7, 2019

” The bottom line is that most people don’t want to be “sold” by an ad anymore; they want to develop a relationship where a business earns their purchase by offering invaluable content. They are very engaging, creative, and different, not to mention, very high-quality.

Marketing 105

Marketing Content Audience Brand 105

Harvard Business Review

SEPTEMBER 20, 2013

It has been a pioneer in applying lean methodology in health care in order to tackle quality and cost issues. A second was introduced in a medical-surgical unit at Theda Clark Hospital in Neenah in 2009, and a third in another medical-surgical unit at Appleton Medical Center in 2010.

Health Care 8

Health Care Quality Decentralization Planning 8

Harvard Business Review

NOVEMBER 7, 2018

Recently the Chief HR Officer for a healthcare firm asked us to identify the best new framework for leadership that she could use to train and develop a cadre of high potentials. Explicit in our HR officer’s question was her assumption that the newest thinking on leadership development must contain something essential.

Leadership 14

Leadership Insurance Learning-by-Doing Emotional Intelligence 14

You're Not the Boss of Me

JUNE 29, 2009

A hurdle that I see is that there would have to be a very strong sense of corporate strategy, roles, responsibilities and a set of metrics beyond the financials that everyone agreed to. Reply Susan Mazza May 12, 2010 at 6:20 pm Thought provoking Gwyn. Reply Gwyn Teatro May 12, 2010 at 7:03 pm I like that idea a lot.

System 43

System Blog Diversity Operations 43

Harvard Business Review

JANUARY 5, 2017

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. Two developments bear noting.

Media 11

Media Advertising Fixed Costs Content 11