Remove 2010 Remove Finance Remove Metrics Remove Quality
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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

Tenure Kills Brands : As an organization expands and continues to promote mediocre talent up through the ranks, you’ll notice that growth will eventually slow, quality and customer service suffer, and eventually these negative attributes will be reflected in declining brand equity. I want metrics that mirror experience.

Loyalty 419
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Values Based Hiring | N2Growth Blog

N2Growth Blog

This doesn’t just mean hire a top producer, or the candidate who graduated from the best business school, but rather hire a quality individual that is a person of integrity & character, whose values are in alignment with the organizations core values, and who also happens to be talented.

Blog 286
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Customer Experience Management | N2Growth Blog

N2Growth Blog

In today’s post I’ll address a key metric that all companies should be focused on – Customer Experience Management (CEM)… Before I go any further let’s get the semantical arguments out of the way…Some will claim that a well conceived CRM initiative includes CEM as a subset.

Blog 273
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Leadership & Emotional Control | N2Growth Blog

N2Growth Blog

Even if you don’t find yourself having to frequently deal with extreme situations, it is often nothing more than normal dealings in the ordinary course of business that can place you at a nexus…Do you make your decision based upon the facts at hand and sound decisioning metrics, or do you let your emotions drive your decisions?

Blog 409
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Why Consensus Kills Team Building | N2Growth Blog

N2Growth Blog

Good parents have the same qualities as servant leaders – they are committed, focused, loving, caring, empathetic, and are present without losing sight of the future. ” Great post Mike – it is obvious you have spent a lot of time thing about and work with top teams! Parenting (done well) and leadership have much in common.

Consensus 333
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Diversity & Leadership | N2Growth Blog

N2Growth Blog

This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees. Let me be clear: leadership and diversity should have nothing to do with one another.

Diversity 296
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44 Content Marketing Agencies Defined by 65 Marketers

Miles Anthony Smith

They are very engaging, creative, and different, not to mention, very high-quality. Imaginasium To be able to create quality content, you must have a clear understanding of your clients and their message. They focus on the quality of the content on a standard of what the audience needs, simple!

Marketing 105