Harvard Business Review

JANUARY 20, 2014

Prior to joining American Express in 2010, Schulman was CEO of Virgin Mobile and Priceline. In our first meeting, Ken talked about all of the changes that could potentially sweep through the financial services industry. It was a technology-driven form factor. So it is expanding our franchise.

Execution 8

Execution Software Banking Franchising 8

N2Growth Blog

SEPTEMBER 29, 2010

The truth is that while I absolutely love what I do for a living, I’m not overly enamored with the industry norms and status quo. There is a real elitist attitude that pervades the industry which tends to be process oriented rather than client oriented. In my opinion this is a huge mistake.

Blog 385

Blog Mentor Advice Brand 385

Harvard Business Review

SEPTEMBER 7, 2018

In 2010, Google rocked the $60 billion broadband industry by announcing plans to deploy fiber-based home internet service, offering connections up to a gigabit per second — 100 times faster than average speeds at the time. Cable companies once again upgraded their technology, accelerating deployment of gigabit-capable standards.

Succession 8

Succession Construction Short-term Long-term 8