How to Conduct a “Customer Listening Session” | Top Executive.
Tony Mayo
MARCH 10, 2010
I hope your salespeople and customer service reps are gleaning more from customer interactions than orders–and are sharing that intelligence with management. Online, telephone, and in-person customer surveys work for many businesses. A focus group is not a survey. You may also have a blog open to comments.
158 
Let's personalize your content