CO2

JANUARY 2, 2011

The Empathy Map looks like this: In this chapter the authors walk you through processes to arrive a enhanced design like Customer Insights, ideation, providing an introduction to the value of visual thinking, how to use prototyping, story telling, and Scenario Planning. This final chapter puts it all together. John Sullivan FORA.tv

Business Model 141

Business Model Executive Coaching Execution Blog 141

Harvard Business Review

MARCH 23, 2011

Nowhere is this best expressed than in a IBM global CEO survey in 2010, Capitalizing on Complexity , which noted "events, threats and opportunities aren't just coming at us faster or with less predictability; they are converging and influencing each other to create entirely new situations.

Uncertainty 13

Uncertainty Supply Chain Scenario Planning Sharpe 13

Harvard Business Review

JANUARY 31, 2013

Second, we see a raft of innovations that will alter how products are designed, manufactured and sold — everything from nanotechnologies to 3D printing. Then, manufacturing's most important role is as a driver of innovation, trade, and productivity. Innovations Are Changing The Way We Design Products.

Globalization 9

Globalization Supply Chain Pharmaceuticals McKinsey 9