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Building Trust Through Behavioral Integrity

Great Leadership By Dan

Chris Edmonds : Cornell University professor Dr. Tony Simons’ powerful article, “ The High Cost of Lost Trust ,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain.

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Infinite Leadership: Lessons From Nature

Lead Change Blog

Many of you might have recently read or seen extracts from Simon Sinek’s new book on the Infinite Game. When at school, I clearly remember learning about Japanese theory management and how, in Japan, people were more concerned with the long-term outcomes of what they did rather than the immediate short-term benefits.

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Leadership and the Ground Zero Mosque

Next Level Blog

For a full discussion of the historical grounding of their positions, I encourage you to read this column by Simon Schama in the Financial Times and this one by former George W. "  Whether they’re stated or not, most organizations have operating principles.  Bush speechwriter, Michael Gerson in the Washington Post.

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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

In one of his conversations found on YouTube and posted on January 11, 2010 (the year following his death), Dr. Ackoff provides the following insight about leaders doing the “right and wrong” things in the systems they lead: Peter Drucker said “There’s a difference between doing things right and doing the right thing.” 2010, January).

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2013 Trends and The Power of Women

Women on Business

Guest Post By: Andrea Simon, PhD., president of Simon Associates Management Consultants. In a 2010 survey, a record 36% of women ages 25-29 had attained a bachelor’s degree compared to 28% of men of the same age. As of 2010, only 2.4% Her husband left his real estate firm to run her office and manage the company.

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How Coty Reinvigorated Its Supply Chain

Harvard Business Review

In 2010, Coty was rapidly expanding through acquisitions and internal growth and needed to align, integrate, and further accelerate improvements in its supply chain. To address these questions, Coty partnered with Kotter International to implement a broad global change management program. Operations in a Connected World.

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Know When to Kill Your Brand

Harvard Business Review

” In his book, Start with Why , Simon Sinek says that purpose should provide direction when deciding a company’s future: “Instead of asking, ‘WHAT should we do to compete?’ ’” Purpose might have informed the management of two failed brands – Blockbuster and Radio Shack — differently.

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