Remove 2010 Remove Marketing Remove Metrics Remove Quality
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44 Content Marketing Agencies Defined by 65 Marketers

Miles Anthony Smith

65 Content Marketers List the 44 Content Marketing Agencies Crushing It (Plus 70 Tips & 78 Myths Dispelled) ​Digital marketing is becoming harder to ignore as we now live in a world of internet ubiquity. Click "READ MORE" to see the 44 content marketing agencies and 70 related tips from the experts!

Marketing 105
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How I Discovered My Leadership Secret Weapon

Terry Starbucker

Today’s story is about how I found my leadership secret weapon – an operational metric that could play a key role in our march to greatness, and provide a critical link between great customer service and profit. Our competitors offered more channels at a very competitive price, and were able to mass market.

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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

Tenure Kills Brands : As an organization expands and continues to promote mediocre talent up through the ranks, you’ll notice that growth will eventually slow, quality and customer service suffer, and eventually these negative attributes will be reflected in declining brand equity. I want metrics that mirror experience.

Loyalty 419
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Customer Experience Management | N2Growth Blog

N2Growth Blog

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., Howard Schultz is known to show-up at various Starbucks locations and stand in line to order a coffee to measure the quality of his experience.

Blog 273
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Leadership & Emotional Control | N2Growth Blog

N2Growth Blog

Even if you don’t find yourself having to frequently deal with extreme situations, it is often nothing more than normal dealings in the ordinary course of business that can place you at a nexus…Do you make your decision based upon the facts at hand and sound decisioning metrics, or do you let your emotions drive your decisions?

Blog 409
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Values Based Hiring | N2Growth Blog

N2Growth Blog

This doesn’t just mean hire a top producer, or the candidate who graduated from the best business school, but rather hire a quality individual that is a person of integrity & character, whose values are in alignment with the organizations core values, and who also happens to be talented.

Blog 286
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How Saying Less Can Empower Others to Say More

Skip Prichard

In 2010, at the peak of the national housing and mortgage market collapse, I began to have trouble speaking. At Hancock Lumber, our key corporate metrics started to soar, and our employee engagement scores were soon approaching 90 percent. People support what they help to create. ” -Kevin Hancock.