Professional Services Maturity Model – Request for participation.
Rajesh Setty
NOVEMBER 23, 2008
My friends Jeanne Urich and David Hofferberth at Service Performance Insight published “The New Professional Services Maturity Model — A Roadmap to Achieving Professional Services Excellence”. Both the maturity concepts and the benchmark have met with incredible success. To date, over 135 firms have participated in this year’s survey.
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