2010 Mayo Media Social Capital 
Harvard Business Review
NOVEMBER 6, 2014
It wasn’t easy for Utah to reach this decision – its physicians had plenty of misgivings, but they were also irritated by the negative comments made by small numbers of patients on existing social media sites. Culture of shared responsibility at Mayo Clinic. They came because we’re the Mayo Clinic.
Harvard Business Review
NOVEMBER 6, 2014
It wasn’t easy for Utah to reach this decision – its physicians had plenty of misgivings, but they were also irritated by the negative comments made by small numbers of patients on existing social media sites. Culture of shared responsibility at Mayo Clinic. They came because we’re the Mayo Clinic.
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