Harvard Business Review

JULY 27, 2017

This meant that the company was leaving out huge innovation potential — thousands of startups with billions of funding — that could help BMW innovate anything from core vehicle technology (batteries, sensors, artificial intelligence software) to manufacturing innovations (internet of things, cybersecurity, robotics).

Venture Capitalist 8

Venture Capitalist Meyer Innovation Fixed Costs 8

Harvard Business Review

NOVEMBER 30, 2010

In a world of virtual value chains and multi-part outsourcing, how do we bring good judgment to bear? In a world of virtual value chains and multi-part outsourcing, how do we bring good judgment to bear? His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work. All rights reserved.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

MAY 8, 2012

telecom carriers face daunting challenges from device makers, content providers, social networks, and an array of disruptive technologies. telecoms are classified as a high technology industry: "Network is their business." Bharti, on the other hand, has little expertise in technology. In the U.S., The trend is spreading.

Outsourcing 10

Outsourcing Wireless Telecommunications Core Competence 10

Harvard Business Review

JANUARY 20, 2012

When Palmisano took over in early 2002, IBM had four main businesses each organized on a global basis: hardware, software, services (such as back-office outsourcing), and personal computers (PCs). The financial results were magnificent: profits in 2010 were $13.06 The CEC was dissolved. Think Tahrir Square as a corporate process.).

Software 15

Software Outsourcing Committee Consultative 15

Harvard Business Review

JANUARY 3, 2014

When we started to look at new locations for our call center operations, we initially considered outsourcing to India or the Philippines and met with a few potential providers. This is an excerpt from How I Did It: Zappo’s CEO on Going to Extremes for Customers from the July 2010 issue of Harvard Business Review.

CEO 8

CEO Call Center Real Estate Merchandising 8

Harvard Business Review

SEPTEMBER 20, 2011

economy as a whole, rather than the narrow, specific slices of technology or communication, the first decade of the 21st century did not generate expected growth in jobs, revenues, profits, or stock prices. The business press puts a tremendous focus on technology and innovation, but what it doesn't do is put it into context.

Innovation 13

Innovation Supply Chain Offshoring Policies 13

Harvard Business Review

MAY 4, 2017

But it’s important to understand the underlying elements of this debate: one level rests on the heavy use of H-1B visas by outsourcing firms; another rests on the disagreement over whether the program increases companies’ access to scarce skills, or merely helps them minimize costs.

Outsourcing 9

Outsourcing Engineering Skills Information Technology 9