Remove 2010 Remove Operations Remove Report Remove Silverman
article thumbnail

Workers, Take Off Your Headphones

Harvard Business Review

The image of legions of headphone-wearing employees sitting silently at their workstations, oblivious to the flesh-and-blood community around them but actively engaged with a virtual world, seems like a dystopian future envisioned in movies like Minority Report. But that future is here. Is there an upside?