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Five Reasons WHY Leaders Need Emotional Intelligence Training

The Center For Leadership Studies

” McClelland’s findings in a 1996 study showed that “when senior managers had a critical mass of Emotional Intelligence capabilities, their divisions outperformed yearly earning goals by 20%. Jossey-Bass; 2011:17. Meanwhile, division leaders without crucial mass underperformed by almost the same amount.” 2 Stein S, Book H. 3 Goleman D.

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The Top 10 Green Business Stories of 2010

Harvard Business Review

Smart companies like Hitachi are trying to find solutions, such as its new plan to develop rare earth recycling technologies. GM announced that 62 of its plants now send zero waste to landfill , and UK retailer Marks & Spencer reached a 92% diversion rate on the way to its zero goals. Big goals were back. China, China, China.

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Using Big Data to Make Wiser Medical Decisions

Harvard Business Review

Their IT strategic-planning exercise, with a 24-month outlook, involved 30 stakeholders on the front lines of patient care. Our IT leaders also served on Obama Administration committees that wrote requirements for patient-generated health data into 2018 federal health care IT regulations, thereby ensuring the concept’s longevity.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

billion in 2018, roughly half the world’s population. Unfortunately, it didn’t have the market share head start enjoyed by Fitbit (launched Tracker in 2008) and Jawbone (launched UP in 2011). This is NOT about Lean, or enterprise resource planning (ERP) software, or analytics; it’s about social media.

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