2011 Balanced Scorecard Operations Organization 
Strategy Driven
JULY 13, 2011
Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. Numerous organizations have subsequently advocated and implemented the balanced scorecard idea. Copyright (c) 2011. Copyright 2007-2011 by StrategyDriven, Inc.
Harvard Business Review
MARCH 19, 2014
Do you sometimes feel like your organization is flailing, barely able to keep up with the pace of change? And organizations need more individual leaders who can help everyone navigate through the new, speeded-up and volatile world. Have you been disrupted recently? You are not alone. Jose Luis Prado is a good example.
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