Coaching Tip

MARCH 27, 2011

In 2001, Page and Brin hired their first CEO, Eric Schmidt, who had a Ph.D. in computer science and twenty years of management experience in tech companies; most recently, he had been the CEO of Novell. Through the period of March of 2002 to March of 2011, my small executive coaching company, Signature, Inc., Google Inc.

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Advertising Outsourcing Engineering Information Technology 84

N2Growth Blog

OCTOBER 18, 2010

As much as you may wish it wasn’t so, as a CEO you’re really only as good as your last decision. As a person that works with CEOs and entrepreneurs on a daily basis I can tell you with great certainty that all leaders are not created equal when it comes to the competency of their decisioning skills.

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Blog Analysis CEO Brand 396

N2Growth Blog

MARCH 23, 2010

In today’s post I’ll address a key metric that all companies should be focused on – Customer Experience Management (CEM)… Before I go any further let’s get the semantical arguments out of the way…Some will claim that a well conceived CRM initiative includes CEM as a subset.

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Blog CRM Management Brand 273

Next Level Blog

DECEMBER 6, 2010

Magazine » December 06, 2010 How to Drive Change with a Leadership Point of View Every so often, The New York Times will run a long feature on the CEO of a large business.    This weekend, they ran a feature on Ballmer’s early days colleague from Proctor and Gamble, General Electric CEO, Jeff Immelt. . 

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Leadership How To Executive Coaching Blog 178

N2Growth Blog

DECEMBER 21, 2010

I want to frame my thoughts on the topic of significance by beginning with an excerpt from my book “ Leadership Matters…The CEO Survival Manual “: “By the time you reach the CEO level you should be striving to move beyond success and towards significance. Is the pursuit of success or significance driving your quest in 2011?

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Blog Succession Influence Brand 396

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric.

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Brand Brand Management Blog Media 325

N2Growth Blog

OCTOBER 28, 2010

Anyone paying attention to current events has recently witnessed that it doesn’t really matter whether you’re a politician, investment banker, CEO, or just an average citizen, when it comes to making a simple decision, managing a crisis, or attempting to exploit an opportunity, timing is everything.

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Blog Leadership Self-aware Crisis 403

N2Growth Blog

NOVEMBER 19, 2010

However I believe the more important emotional trait for CEOs and entrepreneurs to gain mastery over is what I call EC or emotional control. Great CEOs lead by example…they set the tone for others in the organization by demonstrating proactive, rational, logical and balanced thinking as opposed reactionary emotional thinking.

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Blog Leadership Emotional Intelligence CEO 409

Sales Wolf Blog

SEPTEMBER 13, 2010

Mark Vickers , i4 cp Trendwatcher : High Performers Purge the Unproductive - In its most recent installment of  Trendwatcher , the i4cp takes examines a particularly telling HR metric: time to full productivity.  Steve shares three things that CEOs can do retain their most valuable employees. .  Enjoy!

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Blog Human Resources Talent Management Mentor 113

N2Growth Blog

APRIL 25, 2010

I want metrics that mirror experience. Tenure is too qualitative. I agree that loyalty is critical. It is a symbiotic relationship where corporate and individual Vision dovetails Have a great week!!

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Loyalty Blog Brand Follow-up 419

Six Disciplines

JANUARY 31, 2011

Six Disciplines 1:1 Executive Coaching - Is Now Open for Enrollment for 2011. If any (or all) of these seem too familiar, we have good news: we’ve just opened the doors for enrollment to Six Disciplines 1:1 Executive Coaching – proven to get the results you need to be a more effective executive in 2011.

Executive Coaching 101

Executive Coaching Execution Six Sigma Benchmarking 101

N2Growth Blog

DECEMBER 13, 2010

I think many in leadership get to choose the metric they use to measure, and they seem to always choose the one that makes them look good. That said, your observation about the need to measure the "right" metrics is an astute one. Thank you for sharing this freely. link] davidburkus Great exam. Kavita Great article.

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Blog Leadership Benchmarking Tactics 310

Strategy Driven

MAY 8, 2011

How can you harness the total power of social media with Return-on-Investment (ROI) metrics that satisfy your CEO? Copyright 2007-2011 by StrategyDriven, Inc. Leveraging the Power of Social Media. by Oracle Corporation. Learn how to utilize social media to increase customer loyalty. All rights reserved.

Media 50

Media White Paper Power Resources 50

Marshall Goldsmith

AUGUST 15, 2011

For example, you don't want the CEO and CFO coming to you and saying, "You never justify why we're spending so much money, so we're cutting your budget." To participate in the 2011 Thinkers 50, visit [link]. Driving revenue hinges on alignment of marketing with sales and other functions.

Advice 107

Advice Execution Marketing Prahalad 107

N2Growth Blog

APRIL 14, 2010

Home About Overview News Careers Contact Blog Services Branding/Identity Executive Search Leadership Development Overview CEO Coaching Executive Peer Groups Strategic Growth Consulting Innovation Management Personal Branding Reputation Management Social Media Consulting Pro Bono Services Clients Intermidiaries Downloads Blog Contactus N2growth Home (..)

Blog 286

Blog Survey Talent Management Brand 286

Michael Lee Stallard

MAY 8, 2016

When he was president and CEO of the not-for-profit New York–Presbyterian Hospital, Dr. Pardes devoted time to make bedside visits to patients, something that other senior leaders might dismiss as inefficient. billion in 2011. Dr. Herbert Pardes is a great example of a leader who promoted Value in a healthcare culture.

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Stress Bond Absenteeism System 150

N2Growth Blog

AUGUST 12, 2010

If you are a CEO or entrepreneur and don’t see team building as a priority, then the text the follows is written for you. However CEOs that implement a well thought out and clearly articulated vision, create a sense of stability and a bond of trust amongst the ranks.

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Consensus Team Building Blog Team 333

N2Growth Blog

NOVEMBER 23, 2010

As a CEO when you start to lower the chinning bar by allowing for the hiring of someone based more on their diversity segment than their talent you are enabling the demise of your enterprise. Interesting points about the metrics involved – good feedback for women leaderhsip bloggers. Personally, I am not affronted.

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Diversity Blog Leadership Learning-by-Doing 296

Harvard Business Review

SEPTEMBER 21, 2018

When the graduating classes of 2009, 2010, and 2011 hit the job market, their employment prospects were depressingly bleak. Similar patterns emerge among people who reach the pinnacle of corporate life: CEOs. One metric of self-focus is narcissism: the belief that one is special, unique, and entitled to good outcomes.

Career 11

Career Ethics CEO Class 11

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

OCTOBER 11, 2011

Steve Jobs landed the number one spot in our ranking of the best CEOs in the world, published in HBR in January 2010. Unlike most rankings, it was based on a systematic analysis of stock-market performance among nearly 2,000 CEOs of the world's largest companies. His tenure had not ended. companies is around six years.

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CEO Collins Long-term Analysis 13

Strategy Driven

JUNE 20, 2011

The right metrics will serve you in enormously useful ways. One CEO who was constantly entertaining requests from his sales force for changes to the company’s product line – change orders – in response to ‘customer requests.’ Copyright 2007-2011 by StrategyDriven, Inc. Failing to measure what matters.

Team 50

Team Leadership Venture Capitalist Objective 50

Harvard Business Review

OCTOBER 25, 2016

In 2011 Avaya had a major likability problem, and the according market performance you would expect. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth.

Agility 8

Agility Innovation Metrics Middle Management 8

Harvard Business Review

APRIL 21, 2014

Eight companies (including IBM, Pepsico, Lockheed Martin and General Motors) have a woman CEO. As usual, we try to broaden the focus from the current buzz around corporate boards to the more relevant metric of the gender balance of executive committees. However, this is better than the 20% in 2011. None have a female CEO.

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Execution Committee Balanced Scorecard Globalization 13

Harvard Business Review

APRIL 9, 2018

Because a CEO often effectively controls the director selection process, he will tend to choose directors who are unlikely to oppose him, and who are unlikely to provide the diverse perspectives necessary to maximize firm value. corporations between 2000 and 2011. We think there are at least two possible reasons.

Company 9

Company Kahneman Learning-by-Doing CEO 9

Harvard Business Review

MAY 30, 2013

That''s up from 69% in 2012 and 2011. Driving these changes is a widespread belief that more needs to be done to hold CEOs and boards accountable. The idea was to get away from paying CEOs "like bureaucrats," as Michael C. It was a successful campaign: CEO paychecks came to consist mostly of stock options.

Hedge 8

Hedge Asset Management Incentives Outsourcing 8

N2Growth Blog

AUGUST 16, 2010

They all speak of the quality of their talent as a key success metric…in fact, many of them will emphatically state that talent is their single biggest competitive advantage. If I only had a nickel for each time a CEO has told me “We have the best talent in the industry.&#

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Blog Politics Mission Statement Brand 310

N2Growth Blog

JANUARY 13, 2011

Deliverables, benchmarks, deadlines, and success metrics must be incorporated into the plan. I have seen and worked with several entrepreneurs and CEOs that jump on the fashion band wagon or immediately implement any idea that pops into their head with almost no analysis. Timing : It must be detailed and deliverable on a schedule.

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Blog Innovation Strategic Planning Brand 384

Harvard Business Review

APRIL 18, 2012

Taft is CEO of RBC Wealth Management-U.S. the brokerage firm formerly known as Dain Rauscher) and spent 2011 as chairman of the main securities-industry trade group, SIFMA. That thought kept coming back to me as I read John Taft's new book Stewardship: Lessons Learned from the Lost Culture of Wall Street. Got all that?

Metrics 13

Metrics Open-book Long-term Comparison 13

Harvard Business Review

FEBRUARY 16, 2018

For example, with Stephen Dewitt, the CEO, she talked about the company’s vision. With Jeff Wald, the president and COO, an analytic thinker, she started with the metrics. George Gallegos, CEO of Jitterbit, the data integration software provider based in Oakland, California, is not a top-down leader.

Influence 20

Influence How To Case Study Learning-by-Doing 20

Harvard Business Review

AUGUST 9, 2012

Second, CEOs have lost all patience. Buyers are checking out product and service information in their own way , often through the Internet, and often from sources outside the firm such as word-of-mouth or customer reviews.

Marketing 22

Marketing Social Capital Media Influence 22

N2Growth Blog

OCTOBER 6, 2010

I wasn’t nearly as dazzled by Jim’s statistics and metrics as I was his outlook on life. Bill McDermott, CEO of SAP followed Jim, or at least attempted to…While Bill has a successful track record in business going all the way back to his years as an entrepreneurial teenager, his presentation was horrid (sorry Bill).

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Blog Brand Media Influence 306

Harvard Business Review

JANUARY 26, 2011

environmental, social and governance) metrics relevant to long-term sustainable corporate performance. His friend, Dr. Shiping Liu, founder and CEO of Global Business Intelligence Consulting Co., Daniela Saltzman is an MBA student at HBS, class of 2011. Stay tuned. Eccles is a professor of management practice at HBS.

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Long-term Sample Report Pharmaceuticals 15

Harvard Business Review

SEPTEMBER 19, 2011

The 114-year-old outfit, based in Orville, Ohio, now sits at #2 on this year's Barron's 500 , which ranks publicly traded companies purely according to growth metrics — not revenue itself but changes in sales, profits, and return on investment. For 2011, it all added up to $4.8 Smucker Company. billion in sales.

Brand 14

Brand Strategic Fit Retail McKinsey 14

Harvard Business Review

OCTOBER 17, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. By plugging into local neighborhoods via an existing organization's programs and accountability metrics, we believe Starbucks can create more tangible, sustainable improvements. This program, Create Jobs for USA , will begin November 1, 2011.

Health Care 16

Health Care Innovation Crisis Brainstorming 16

Harvard Business Review

FEBRUARY 14, 2012

At the same time, as material consumption in emerging economies rises, we also face the fact that, as of the end of 2011, the Earth now contains seven billion people ; by 2050, that global population is projected to reach nine billion. But the leaders also identified an important change in the scope of their work.

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Globalization NGO Leadership Development Politics 14

Harvard Business Review

JANUARY 29, 2014

When I spoke with my friend Neil Blumenthal, co-founder and co-CEO of Warby Parker, he reinforced these points by explaining the tactics his company employs to deliver a cult-like brand. Each year since 2011, the company unveils an Annual Report. It’s irrational commerce at its finest.

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Brand How To Franchising Merchandising 15