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Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business Review

Most experts, for example, state that 70% of change efforts fail, but a 2011 study in the Journal of Change Management , led by the University of Brighton researcher Mark Hughes found that there is no empirical evidence to support this statistic. The insidious myth that change initiatives usually fail is disturbingly widespread.

Champy 8
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Radically Rethinking Health Care Delivery

Harvard Business Review

What we describe as a "health care system" is no system at all. Designing a real system of care will require a combination of technology, process, and people. Jim Champy is a consultant and author. He is currently a 2011 Advanced Leadership Research Fellow at Harvard.