article thumbnail

Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business Review

Most experts, for example, state that 70% of change efforts fail, but a 2011 study in the Journal of Change Management , led by the University of Brighton researcher Mark Hughes found that there is no empirical evidence to support this statistic. The insidious myth that change initiatives usually fail is disturbingly widespread.

Champy 8
article thumbnail

Radically Rethinking Health Care Delivery

Harvard Business Review

When I first suggested to a team of health care clinicians that their work needed to be radically redesigned, I was told that the word "radical" was reserved for only the most serious of medical procedures and I had no license to use the word — after all, I was not even a physician. Jim Champy is a consultant and author.